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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
Please allow us 48 hours (two working days), to process your prescription request.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS app
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use online services
The easiest way to order your prescription is by using our online services.
Online form
If you're not registered with our online services, you can use our online form.
Order your repeat prescription via our online repeat prescription form. No account required.
In person
We have a box for prescriptions on the ground floor of West Walk Surgery or hand it to one of our reception team.
By post
You can post your prescription slip or written request to us at the practice.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
Hay fever medication
Please be advised we are not able to prescribe hayfever medications that are available to buy without prescrption.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
Patients on repeat medication should have their regular medications reviewed at least once a year. Please contact us via the ‘Long-term condition review’ or ‘Follow up appointment request’ tiles on our Klinik system around your birthday month to organise your annual medication review, you do not need to wait for us to invite you. Your medication review will be booked with one of the following clinicians:
- GP
- Clinical Pharmacist
- Pharmacy Technician
- Practice Nurse
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.